I was combing through the discussion board right now to see if anyone else had posted about this topic because I was about to do it if nobody else had.
So yeah, I’m in the same boat. I’m actually quite pissed about it. I did a job two days ago. I was $150. That money has purchased me a little gas, a coffee and a donut. Since signing up as a pro with thumbtack I haven’t had that much cash flow and have received maybe 1 or 2 leads a day. So I put this $150 into my bank account and today I received like nine leads. Of those nine leads, I answered every single one (which was pricey mind you) I received responses from 2? maybeeeee 3. I don’t recall. 2 for sure though. Anyways, almost all of the money I earned the other day just got taken by thumbtack for leads. If those leads, 2 people responded and of those two people, I landed a computer diagnostics health check for $60. I’m no math wiz but the ROI on that is pretty bad.
Example, you ask my availibility without first requesting a quote and then when I tell you that info and I give you a “can’t say no” price...you tell me you’ll get back to me because you have a painter coming by at 5 to give you an estimate?!? That makes zero sense to me.
So yes, I’m totally in agreement as far as refunding these suspicious leads. We aren’t talking 1 or 2 or even 3 no responses. I’m telling you that 7 out of 9 in the SAME DAY never said anything bCk to me
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