I’m with you on this! I got charged big bucks just for people who are fishing around asking questions, non serious people! They ask me a Question and I get charged for the entire job and frequency of job is once a week so they charged big bucks, and these people weren’t serious. They just wanted to ask a QUeSTION. I’m new to Thumbtack and these were my first experiences. It over drew my bank account. I’m getting off this is a rip off it’s only worth it if you get the job. Otherwise they’re just robbing my bank account. ... View more

Are the customers informed that when they contact a pro we get charged full price for their entire Order ??? Plus the charges for the frequency of their order? Whether they hire us or not?? ... View more

Are the customers informed that when they contact a pro we get charged full price for their entire Order ??? ... View more

Now my bank isoverdrawn because people write just to ask a question and I get charged big bucks because their ad says they want weekly service, but they didn’t hire me and I’m beyond broke now. I need help how do I get customer service to help me? Anyone know?this is a shoddy service if you get charged for a customer just To ask a Question of about 5 different pros. They should be able Task A Freakin question without charging me 18 dollars, I don’t have money to spare it’s the end of the year ... View more

Now my bank isoverdrawn because people write just to ask a question and I get charged big bucks because their ad says they want weekly service, but they didn’t hire me and I’m beyond broke now. I need help how do I get customer service to help me? Anyone know? ... View more

Sorry I sound mad, I am new to athimbtack And so far have 5 leads with only one hire. Not cool I’ve paid Thumbtack almost 59 dollars For one $85. Job. The job I bid at 143 was lowered to 85 because they only wanted 3 rooms cleaned. I was still charged by Thumbtack for a for the original Quote price. I need to speak to customer service ... View more

I’m getting charged for a response that only has 1question. How long will you take? That question cost me $18. And then no further communication after I answered. I can’t afford that!!! They should only charge when you get HIRED! I need my money back ... View more