At least in regards to attorneys, unfortunately, Thumbtack's new platform does make cost/benefit analysis sense. To be charged almost $50 on a less than 1 in 10 chance of being retained/hired and paid $500 to $750 by a client/customer, who is mainly price shopping, is not a marketing service I am going to utilize. I have been actually losing money with the new platform and after reviewing all of the comments and review on the Thumbtack's website, I see that other professionals are as well. Does thumbtack have any plans of going back to their old platform? Does Thumbtack have any intention of reducing its fees that sometimes are over 10%? Thumbtack also needs to understand that a lot of times the amount a professional quotes is usually not the amount the professional receives.
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