Having the same problem.  I can justify the disappearance of some customers - contacted other pros and so on, however, there are others that are blantanly obvious.  Today, for example, I received a lead from someone who responded to my reply soon after asking for my availability and a link to my website.  First of all, her statement read, " send a link so WE can look at it", and the link is right there in my profile (Hmmm - red flag).  THen, when I sent it to her,  she responded immediately, too soon to take the time to open & read my webpage. Her response was, "Hi -  Currently out of town. I will give you a call on Monday or Tuesday of next week."  It is discouraging enough that I am wasting money on this form of ghosting; but, I am also wasting time that I could be working on my other jobs!!!   ... View more

Do we receive refunds for quote fees that are cancelled by potential customers? After responding to a request for an estimate on editing and just prior to receiving a partial payment, she made one additional request which could have been construed as a request involving plagarism.  Plagarism is a very serious offense and universities expell students who participate in it. At this point I was unable to provide a response asking for clarification because my class was getting underway.   I sent a quick message stating that I would get back to her after classes had ended. When I did, the quote correspondence stated - CANCELLED BY CUSTOMER Is our quote fee refunded when this happens? ... View more