Hi. I'm Dina. I work and write for Thumbtack. Other interests include: reading, feeding my baby radishes, demanding that everyone know that my baby likes radishes, and considering and then declining exercise.
This happens to me quite often. A customer is comparison shopping and asks if I am available on their date and time. My prices are shown already and what is included, and my profile is pretty complete. I respond to them politely, ask if they have questions, see if they want to be booked on my calendar. Then much of the time they are gone and I have no idea why they are not replying to my messages. Meanwhile I am charged for their lead. The customer connected with me as a direct lead and requested me personally, so it makes no sense that they don't get back to me to let me know if they would like to talk about their request or if they want to be on my calender.
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@MLCC When we are Promoting, we don't see the lead cost until after we get a "conversation starter", and there have been times I felt that the pricing was too high for a 3 hour DJ job. Many times I was ghosted after I replied. As for rank, I said it earlier in this thread that we had discussed in a previous thread for a time frame(4hr-24hr) for a Pro to reply because of daily circumstances(work, family issues, driving, sleep, school, etc). But don't know if that feedback was ever passed on and/or what the status is if it was passed on DJ Stevie 5-8-2019
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