Happy 2020 everyone!! As a successful business owner from the last 7 years. I always look forward to what the new year can bring. I reflect on my past year. I go over the highs and lows of the year, and then decide on where I can improve. Setting a business plan is great..... actually implementing that plan, is even better! Let's say you want to remodel your home. You look at the full home and see, well the kitchen needs work, the bathroom is a full gut, however the backyard is blooming. You then start work on that kitchen, also completely renovating that bathroom. Now, most likely you will need to outsource. Gain some new knowledge on how to do something better. Bring in someone who understands a little more on what you are trying to accomplish. That is just like running a successful business. Staying the course is fine, however, the world is constantly changing. If you want to be better, gain more knowledge, learn something new, and be ahead of your competitors. You need to keep improving your craft, and like that kitchen. Make it better. Also networking, and marketing yourself is very important. Taking all you just learned from remodeling that kitchen is great. Now the bathroom, well that's a different beast in itself. This one you will need to outsource. Making connections is key. The more people who you know, and who aspires to the same vision. Will be a good connection and help you achieve your goals. Some things you can not, or just don't want to do alone. For instance, social media, websites, Thumbtack, are all ways to help us grow. WE have to outsource to get our names out there. Finding better ways of using these platforms improves are business goals, (get's that kitchen and bathroom completed), and allows for our business (that backyard) to bloom. So as I jump into the new year. I already updated that kitchen (update my website, put new content into rotation). Working on that full bathroom remodel,(taking new classes, improving my craft, pushing myself to learn new technology, etc). All the while constantly making sure your business, (backyard) is in full bloom. Good luck to all. Here's to a new year of more success stories!
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@TiffanyAThank You! Appreciate all Thumbtack is doing and a big job well done! Looking forward to what new content we can gather from this group and all that it will inspire in the future. As a female business owner, starting from the ground up, was not easy at first. There was so much criticism and barriers I faced. I stayed driven, pursued, and kept going to achieve all that my business is today. Moving forward this is a great platform to build each other up and break down barriers that were placed before us. I love how we can learn from each other, and Thumbtack is helping build these networking relationships. Here's to a great new year of success. Good Luck Everyone!
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Thank You @Kameron! Hi @Alison and Welcome! As mentioned above @ReeseTee, who offered some great advice, definitely reach out to local pros and see if you can intern first. Learn the craft from a pro and take all you learn and expand upon that. Do you have the equipment and skill set to start on your own? If so, then go out there and start capturing! Your best and hardest first critics will be friends, family, colleagues, and the people closest to you. Build a gallery with the quality images you have captured to get your work out there. You also need to work on a brand for yourself and hone in on what type of photography you want to make a career out of. Be it weddings, portraits, nature, architectural. Decide on what you are most interested in and learn all there is to know about that. As a photography business owner I will let you in on a few things. Photography is only 20% of what I do. The rest is mostly business. For example, I spend most of my day communicating with clients, non-stop phone calls, emails, writing up booking agreements, confirming details of my clients vision, editing, etc. So if you love photography and only want to capture images and not worry about the business side of things. Go work for a Pro who already has an established business or studio. ;) Hope this helps and good luck to you!!
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@DustiO We all enjoyed here in SoCal. We kicked off the event with a Red-Carpet entry, Full Bar for drinks, Fiesta Buffet, Customizable Donut Bar, Arcade, Bowling,Glow in the Dark Golf, Bumper Cars, and so much more! Thank You Thumbtack for all your support! We are so happy to be a part of this first time ever coast-to-coast holiday party extravaganza. Hopefully just the beggining of more years of Coast-to-Coast events to come! I hope everyone has a Merry Christmas and a Happy New Year! Photo Credit @BenCamacho Red-Carpet Entry, Glow-Zone-Huntington Beach, CA Shared Moment, Glow-Zone-Huntington Beach, CA Glow-Zone-Huntington Beach, CA Red-Carpet Entry, Glow-Zone-Huntington Beach, CA Glow-Zone-Huntington Beach, CA Glow-Zone-Huntington Beach, CA
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@Kameron @StoriesUpSTL , this has happened to me a couple times this week and last week. After receiving this phone call request, I reach out with a message and my phone number and then no response. I start to wonder if this is even a lead. I even see that the lead "has only contacted you", which then is even more odd. TT used to show our numbers, and allow the lead to show theirs as well. Can we have tech develop a code that when the "phone call request" is selected, numbers are then provided!? I feel this communication gap is in fact hurting us pro's not being able to make appropriate communication to the lead. I have counted now 5 leads that I have easily paid for in the last week that this phone call response selection goes to dead air.
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Yes, though these recent times with TT have been tough.... I still get most of my clients through this platform, and am thankful for that. I must give credit where credit is due. All businesses have growing pains. WE must to succeed and succeed well. We have to make changes to the ever-changing world around us. Yes, some changes influence and affect others for good, and bad. If we can stick through the tough times and still grow in a positive manner, then we will succeed. It is working with what you got, adding to it, putting all your energy into making your business better, and then prospering off all you did. You can't sit around and hope that someone comes along and hands you the keys to success. You have to work for it and work hard! We must remember why we started. If you started just to be exceedingly wealthy, and think it is easy, and not have to work so hard... well I am here to tell you that you will likely fail. You must work hard to run a continually prospering business. I am a photographer for example. If I did this just to take pictures all day and have fun. Then I should go work for someone who runs a photography business. However, I must love to run a business. 90% of what I do is business. If you don't want to run a business, and only love the fun part of what you do, I suggest you go do that. Being with TT is part of running that business. It is the connection of the lead with the pro. They to are running a business. At the end of the day it's all business. The one that succeeds is the one that does it well. Do what you love, and love what you do! Thank You @DustiO for the tag. :)
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Thank you all for chiming in! I still feel there needs to be a better way of managing no response, ghosting leads. I understand for Thumbtack to make a profit when it is rightfully so. I don't agree with Thumbtack making a profit from pro's being ghosted. After a certain time that a response back from the lead does not result to anyone, the pro's should not be charged. I am a business person. When I see thousands of dollars going out the door with no return profit, I recognize this is not smart business. I can in return take my thousands of dollars, market my business, and see a return profit. This is smarter business. ;) I love working with Thumbtack and have been with the company and want to even be a bigger part of helping thumbtack grow. I just really want to see more actions for the lack of actions by possibly false leads. If I get paid or others get paid, then yes, thumbtack should definitely make a profit. If the contacted lead doesn't result in any type of hire, why should thumbtack take money from (8) pros? That means (8) pros were contacted, no one got hired, yet thumbtack makes all the profit. Great for Thumbtack, not so great for us pros. I believe in Thumbtack, and I hope that working towards a better balance, is in the near future! Please understand that I am happy being a part of this company. I don't feel I should be contributing more to something that doesn't even result in a hire for anyone. I feel that anyone in my shoes would feel the same way. It's business sense. Nothing works better then improving the product and then heping others with it to gain success all around. ;) In addition to my response- I really think we should only get charged when a lead responds back to us after the initial contact with the intent of moving forward. We cannot make everyone hire us and there are so many prefrences and differences between us all. We do deserve to know if this is indeed a legit lead or not and if our money is going towards the right things or just anyone on a computer. Thumbtack, I encourage you to see where we are all coming from.
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I would love to see if we can go back to the policy of immediate refund after no response. There used to be a Thumbtack Policy if the client didn't see the quote or respond in a certain amount of time, we were getting refunded.
Now.....through promotion. We get contacted, we respond, and more then half the time, I/we get empty air.
We now can't see if our messages are being read.
We now can't see if the "lead", has engaged in further conversation with anyone.
I would love to have more insight if this was just a person/robot, clicking buttons and contacting us, or if in fact the contacts went further, just maybe not with me.
I don't feel it is justified for us to be charged for leads that contact us, and then don't engage with any of us at all. Or don't see our responses, don't care, get distracted, doing other things, etc, and then never going anyfurther with Thumbtack.
I am completely happy paying for real leads. I love Thumbtack for offering us many tools to engage with leads and bring us together.
I however am not happy paying thousands of dollars for being contacted with no responses and no way for us to tell if any of it was even an intentional hire or just someone having fun, passing time, and clicking on buttons. ;)
I don't feel us pros should be charged if the "lead" doesn't even pursue anything with anyone.
I get that this platform has improved a lot, and thank you. I being on here since the beggining and gone through all of the pros and cons with the company, understand growth and know there is always room for improvement. I, and I think I am speaking for most of us, would just love some more clarification as to where my/our money is really going. To actual leads, or just air.
Appreciate your time as always!
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So blessed and honored to be next to all these amazing women. Go us for all our constant hard work and providing for those around us. Thank You Dusti for you constant leadership and inspiration. Thank You Janae for helping bringing us together. And finally a big Thank You to Thumbtack!! Can't wait to spend more time with all you again and I look forward to more events together in the future! Much love and happiness to you all.
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Dusti, your story is inspiring amongst many others here on Thumbtack! I also overcame tragedy, moved to California from Florida, started my own photography business, and have been successful ever since. If it wasn't for the constant support of friends, loved ones, and colleagues in my field, that encouraged me to keep following my passions, it would have made it even more difficult. As a women, there are so many challenges that most don't realize. In the career I chose for example, Wedding Photography, which for the most part was a male dominated field, us women had to break through some difficult boundaries. I am still faced with occurrences that sometimes my second shooter, which happens to be a male, gets approached first from event planners, and dj's, being asked what is the next step in the decision making. After introducing myself as the lead. That is what it is, and at the end of the day you have to remember why you do what you do and to stand strong. The more we work with the community as women entreprenuers and the more people see are commitments and passion, the more I feel we will be embraced. We are all working for the same goals. We all want to be happy, successful, and above all, respected. Respected as women, as entreprenuers, and sometimes the sole providers for our families. I appreciate Thumbtack in the cotinuing support, and applaud those working hard to reach their goals and achieving their passions.
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