Has anyone else noticed that the cost of actually securing a customer through Thumbtack has nearly tripled in the past 12 months? While the cost per lead increased incrementally; the "new features" like "instant match", preformatted questions for customers, and each customer being inundated with up to 20 quotes for one request sure has made the likelihood of securing a new client decrease for me. It appears to me that we are paying three times as much money with zero exclusivity. 5 years ago, Thumbtack only allowed 4 people to respond before making the potential customer unavailable for quoting.... that was a much better system. Does anyone else agree or disagree? I have found that I am now spending enough with Thumbtack to afford high dollar ad campaigns!
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