Does any other Pro have this problem? We are receiving roughly 200 to 300 jobs roughly 250 to 500 miles outside of our travel preferences. We are contractors located in Suffolk county and Nassau County New York. We are on an island called Long Island. When we receive leads from New Hampshire, Massachusetts, Connecticut, Delaware obviously we are not able to drive eight hours to work there in nor are we licensed there. Every single day our office girls have to delete 200 to 300 jobs. It’s time-consuming and fu we are contractors located in Suffolk county and Nassau County New York. We are on an island called Long Island. When we receive leads from New Hampshire obviously we are not interested in driving eight hours to work in New Hampshire nor are we licensed there. Everyday our office girls delete 200-300 jobs. It’s a huge waste of our labor expenses. Every time I call Thumbtack Support about this problem I get a hold of someone in Manila Philippines. I’ve requested a manager contact me back well over 13 times now and the only person that called me back once was a woman from the Philippines on a blocked number who had no idea how to fix the software or to make the amendment within my travel preferences. They said it’s only 150 miles outside of my travel preferences yet I am receiving leads from well over 500 miles outside my travel preferences. Is there any workaround for this?
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From all of us at Dimension Restoration & Construction we are all honored and grateful for the ability to service customers from thumbtack.com. As a design & build home improvement contractor in suffolk county New York we look forward to making 2019 a great year for all!
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