About cranichik

cranichik · ‎October 30, 2019

In my case, as a pet sitter, I would like to see that the client HAS to fill out when they need pet sitting. I am not going to waste money bidding on something when I don't know when they need service. It should be required, or state that they are "just looking" for possible future services.

cranichik · ‎September 08, 2019

My problem with lead costs is that I can't get anyone at thumbtack to explain to me why a lead for cat sitting will cost me $5.31 to respond, when the job itself only pays $15 per day, for one visit, which is what a cat visit entails, and usually 1-2 days, typically weekend pet sitting. And then there are the ghosts.........so I will just lose my money. Whenever I post this question, it doesn't get answered, and gets buried in the middle of some other discussion weeks or months old. cranichik 9-8-2019

cranichik · ‎September 08, 2019

In the jobs queue, there is a link to find out the cost. It is right under the map of the job poster. You'll only pay if the customer responds. See how much:

cranichik · ‎September 05, 2019

@Drew OK, I have always had a background check on my profile, since day one when I started thumbtack. Now it is gone and you want me to do another one??????????? With Checkr, who has numerous complaints, many listed on this forum.....WHY? Why did you delete my previous one????? Cranichik 9-5-2019

cranichik · ‎September 05, 2019

I still have a problem being charged $5.13 for a $15 pet sitting job. Even though I may visit 2 times over a weekend (possibly earning $30), then maybe not again for 6 months or so, if, and/or when, the client takes another vacation, just seems incredibly ridiculous to me. It used to be under $2. Cranichik 9-5-2019

cranichik · ‎August 16, 2019

@JasonB "We’re now asking Top Pros to respond within 4 business hours " I guess no one really thought this one through. Depending on what their specific business is, many Pros are working 4, 6, 8, etc. hours at a time and it would be VERY UNPROFESSIONAL if they stopped to answer a lead. Not everyone sits at a computer all day and has access to do this. Cranichik 8-16-2019

cranichik · ‎August 11, 2019

Welcome to the world of thumbtack! If you search, you will find multiple complaints of Pros receiving bad reviews when they were not even hired. Thumbtack refuses to delete them. This debate/problem has been going on quite some time now and has caused many Pros to quit thumbtack. I am sure this post will be deleted since it not praising thumbtack, rather it is simply stating facts that people are unhappy with. Cranichik 8-11-2019

cranichik · ‎August 06, 2019

I mentioned this before. Got deleted.

cranichik · ‎August 05, 2019

Back in the good old days, we used to get a note "customer has viewed your quote". That was really helpful, and at least I knew when to send a follow up note. Now, not knowing, I am afraid of either not sending a follow up - what if they never saw my original quote, or sending a follow up too soon and the customer thinks I am being pushy. Cranichik 8-5-19

cranichik · ‎July 27, 2019

@DJStevie Like Uber and Lyft. The driver rates the passenger, as well as passenger rating the driver.

Posts	133	Kudos Given	627
Solutions	0	Kudos Received	330

Re: Thumbtack Woes

Re: Lead Costs

Re: Lead Costs

Re: August’s product improvements

Re: Keeping you in the (feedback) loop: August edition

Re: Two exciting updates to the Top Pro program

Re: Getting a Review Removed

Re: Rating customers

Re: I do not know if my quotes are viewed

Re: 5-Star Review Deleted by Thumbtack without reason