My problem with lead costs is that I can't get anyone at thumbtack to explain to me why a lead for cat sitting will cost me $5.31 to respond, when the job itself only pays $15 per day, for one visit, which is what a cat visit entails, and usually 1-2 days, typically weekend pet sitting. And then there are the ghosts.........so I will just lose my money. Whenever I post this question, it doesn't get answered, and gets buried in the middle of some other discussion weeks or months old. cranichik 9-8-2019     ... View more

In the jobs queue, there is a link to find out the cost. It is right under the map of the job poster.  You'll only pay if the customer responds. See how much:   ... View more

@JasonB "We’re now asking Top Pros to   respond   within 4 business hours  " I guess no one really thought this one through. Depending on what their specific business is, many Pros are working 4, 6, 8, etc. hours at a time and it would be VERY UNPROFESSIONAL if they stopped to answer a lead. Not everyone sits at a computer all day and has access to do this. Cranichik 8-16-2019 ... View more

Welcome to the world of thumbtack! If you search, you will find multiple complaints of Pros receiving bad reviews when they were not even hired. Thumbtack refuses to delete them. This debate/problem has been going on quite some time now and has caused many Pros to quit thumbtack. I am sure this post will be deleted since it not praising thumbtack, rather it is simply stating facts that people are unhappy with. Cranichik 8-11-2019 ... View more

I mentioned this before. Got deleted. ... View more

Back in the good old days, we used to get a note "customer has viewed your quote". That was really helpful, and at least I knew when to send a follow up note. Now, not knowing, I am afraid of either not sending a follow up - what if they never saw my original quote, or sending a follow up too soon and the customer thinks I am being pushy. Cranichik 8-5-19   ... View more