I have the same issu as well. I'm nowhere close to Pro Status and don't see how I can get there as there seems to be very few lead for Video Surveillance Installs ( camera systems) or Structured Cabling ( voice, data and video cabling). If I understand TT, I wouldn't be charged for a lead unless I respond to the lead. What happens when I respond and the customer has no further communication. At that point, the lead was a waste of money. How about the instances where the customer directly contacts you for a job, you respond and there is no further communication from the customer. Again, that turns into a waste of money. This has happened to me several times. One of my big gripes is the customer typically wants a quote, but doesn't begin to give enough information. I foolishly take a chance and respone suggesting a site survey and never hear from the customer. How can I quote a camera installation without seeing the home or business. Without seeing the location, I can't accurately decide what cameras or recording device would be appropriate and I can't determine how the cables are to be routed. Hw cold I send a quote with such lack of information. As far as I'm concerned, this information should be included in the lead. So far, TT hasn't been a good value.
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