I have noticed that the consumer's are looking to pay the lowest price possible. What's happening is that they are contacting many photos provider looking for the best price, ex; 2 or 3 and when we answer and they decide to go with the lowest bid and we are charge for that contact. Thumbtack is charging me $22.00 to $33.00 dollars when the consumer is contacted in regardless if I book the event or not. I also noticed the providers are underselling their product and over booking clients that they know they can not service. I have personally spoken and booked a client from thumbtact who informed me of unfair practices as I mentioned. My overhead, such as photo paper, ink, props, gas and other fees to operate my business are costly. I spoke with an customer service rep sometime ago and made a great suggest that can help all and I never got the attention back from the company. FYI: they agreed that my proposal was good.
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