Yes, in this times communication can be challenging and surprisingly easy with clients. I think it depends on each individual. For me, I go with the flow, specially when they're new clients. I'm an event server, the classic kind of communication is through phone, getting to know what kind of event help they need and my experience. This preferred style of communication goes for clients in their 30's and more. Now the 'texters', that's what I call them, is the young people in their 20's, this goes at the beginning phase unless I switch it to a phone call ( just to make sure everything's alright) but overall they send the event address and what my tasks would be by text messages. There's very minimum face to face communication with clients for me. They're mostly the ones that suggest this and I always accept it. I would say it happens 2-3 times per year. I learned to adapt to each individual's conformity, whether they want to talk, text, email or meet up, so far this is working for my kind of business. Recently this costumer contacted me by text, then by phone and finally to secure the job asked me to meet her at the Penthouse in her building where the event would take place. She wanted to show me what she envisions and my tasks before they all arrived for this Retirement party. After some more texts, calls and emails prior to the event, the DDay was a success, I got a great review out of this. So happy, so accomplished. Finally my evaluation is as follows: I think texting is just a poor style. Personally prefer 3 communication patterns, by phone, texting and emailing, just because life gets in the way; sometimes we can't talk but we can read, or write longer and stuff. Just my two cents as a Thumbtack pro. Luis.
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