Thank you for researching and bring this information to light. I too have been wondering the same thing. I submitted quotes to customers who were seeking my services but did not receive any response. I checked the competition and noted that no one had responded to the customer. Come on Thumbtack, if the customer responds to our messages you still get paid, win-win. Please fix this immediately. All quotes should be visible to the customers.
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Thank you for the response. I must say that the tt moderators are consistent. I received the same message from the faqs, online support,and you. However, when you spend $100 plus on false leads it can be frustrating. If we pay top $ for a lead we should have more options.
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Hi everyone, I'm new to thumbtack and have been receiving leads, however, only 2 out of 6 paid leads have turned out into jobs. Why are we paying for leads when customers choose another contractor and does not respond after initial contact?
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