I feel the same exact way! More proof these are real facts and our numbers/revenue as pros are reflecting that! This is not opinion!! I hope TT listens to their paying pros and goes back to the original way where we could directly connect to the "requesters." This new way has caused a major decrease in leads and in turn..business. I have been with Thumbtack for three years (now in my fourth), and this drastic change is a huge problem. I myself am also thinking I will have to leave TT if they don't go back to the original format. Wishing you well, from a fellow pro! 🙂
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What is Thumbtack doing to have pros return to the amount of business they have been accustomed to getting?? Ever since this "change" has taken place, my business has suffered a huge hit. I used to get several quote requests per week and was able to maintain 80% of my leads through Thumbtack. Now? I barely get any leads/quote requests at all through Thumbtack. The the ones I've paid for recently (only two) have all been worthless due to their distance or they just ask when I'm available and never respond ever again. This new way is a real problem for me and probably most pros I would imagine. It seems the shift is now on the people getting "free" quotes, rather than us as the pros paying TT to generate leads. Pros are paying, but we are not getting our money's worth anymore. It seems the "promote your business" features are much more costly and not even very beneficial to pros. Not sure why they have decided to go this route. Getting direct requests (the way it used to be) was MUCH better.
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