I am on the swimming pool side of things and there is a category for Swimming Pool Cleaning, Maintenance, and Inspection and it is way too vague. There is already a category for Inspection and I do not want to pay for a lead for cleaning a pool when I do not perform that task but I do inspect pools. I think for my trade there should be different categories for individual things for a pool. It will give all of us a more qualified lead and then the system works for everyone involved. opening or closing pool service liner replacement filter pump heater repair or replace safety cover
... View more
I do not agree with this policy. For example Joe with Joe's Widget Installers could have done everything correct, been professional, communicated to the customer and everything else, but at the end of the day the customer can leave a bad review just because they want. It appears there is no oversight on this from Thumbtack to protect the people that keep you in business. I am sure there is more people on here that feel the same way. It is good to look out for the customer and screen companies that want purchase leads from you. Maybe you do not care and that is why the lead price has tripled in the past year in hopes that you will be bought by Home Advisor like Angies List was. Bottom line protect your paying customer as well.
... View more