I have been a pro since 2014, over 120 jobs won , Mostly 5 star reviews, and I wonder the direction of Thumbtack, at times. Will I have a job tomorow , is my question. Why do I have to stop what I am doing and review every operator at Thumbtack when I make a simple phone call to help desk. The operators at every company in the world are reviewed, and believe me they are not usually the problem the company faces. You want me to now stop, what I am doing and tell Marco what is up. OK! I worked for HOME ADVISOR also and they are struggling with the same issue. What is the market value of a lead to a pro. I realize its all in the numbers of leads you through out. It usually takes 2 - 5 leads a day to win one in my field of computer repair. It varies! But , I am not saying i will pay 12dollars for one lead. I talk alot to potential customers and they decide not to do it sometime., but I am billed for talking only. So billing is uneven! One price for one bid! You sell the bid to me and I do all the work after that. Dont bug my customers for reiviews, dont bid for me, dont do anything except background checks. I dont need the Thumbtack school of business. I need good ,solid leads one price!! It evens out because ya get the good with the bad and there is no CONFUSION! I dont think I have paid a bill yet, You dont need a collections department because the bids are sold at time of transaction. You dont need people changing company structure who dont know **bleep** about the effects of that change. Quit asking customers about how to run your company Marco. I thought about buying ity at one point if its for sale. Does Emily still work there! She was the smartest lady there!
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