As a Pro that is high on the list, I get a lot of single requests for availability who ghost repeated reply messages, yet I still get charged. Can you please make this stop? A customer that does not reply to the pros message should not count as a paid connection. How is this a valid connection for the pro and customer. These should be refunded. Plus, the Pro should also have the ability to decline requests without being charged because of low cutomer budget or a reason that does not match the pro's needs. Thoughts?
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