Thank-you! Still learning my way around. My name is sherry Robbins and I have been in business professionally for 9 years and still don't hate my job, but still face daily challenges when it comes to customer service. This is my second go with thumbtack and still waiting patiently.
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I have tried to stay away from contracts because I wanted people to keep me because of my quality of work and not because a contract says so, but over the years I've learned a lot and have gotten burned a lot. Being the housekeeper isn't an easy title to carry believe it or not. I have people still talk down to me because they see me no more then the janitor. When I go out of my way to a clients home to discover I'm locked out, I'm already upset I just lost that income so I ask to be atleast reimbursed for fuel, to walk away with $00. I have a lot of people that just can't comprehend this is my income not my hobby, yet if you give any indication that you want them to pay you for no service , I'm the bad guy. I have lost enough money per month that they have drove me to the one thing I was trying to avoid. I started planting the seed to new policies are coming and march alone I have had 2 people offended enough to just fire me, not counting the 2 let goes, I have lost just under $550 just in cancellations. I don't want to get fired or offend people, I just want my paycheck. Why is that so hard for people to understand
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