Just a few notes from a Thumbtack Pro (retired Navy Chaplain and Wedding Officiant). The Thumbtack platform can be very useful once you understand that you (the Pro) need to concentrate on what you can control: Your profile, your reputation, detailed quotes, etc and understand that customer base is now and will always be a variable. I have spoken to and known pros from many different professions (and come from a family of contractors) so I can appreciate the frustration with the "range" of customers encountered. Thumbtack support is a strong part of their platform, and their customer and tech support staffs do follow up and listen to the pros. The alternative "platforms" are far less useful and helpful. One last note: I am retired military so I have personally seen the good, bad, and yes, ugly when it comes to decisions and wasted of time. cHope this point of view is helpful.
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Just a couple of notes. Before sending this comment, I reviewed the others to see if any "topics" echoed my concerns/questions. I am in complete agreement with other pros asking for the "viewed" feature to return, with one added question, not addressed in any responses by Thumbtack. The feature was part of the Thumbtack application and my contacts with customer support only vaguely mentioned "viewed" was removed during an "update". The answer provided does not seem to address why something which was part of the Thumbtack application cannot be returned (perhaps wih a manual (on/off) check for pros not wishing to use. It worked before and does not interfere with any of the updates. Perhaps something to consider? Thank you.
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