For those of you in trades where every job could be vastly different, what are you listing for your prices? I used to get a call back on every job I sent a message for and with the terrible new promoting system I dont ever get calls-even with all my reviews being 5 stars . It's really a disservice to the customer. I've primarily stopped using thumbtack and have been doing just fine on word of mouth, but I'm thinking of opening a new service. I noticed today it said customers dont see my replies towards the top because I dont have prices listed, but as a remodeling contractor, theres not just a set price. How are people getting around this? Just listing $1? ... View more

I was pretty satisfied with the leads I was finding before the changes. I knew they were in a certain radius, I was able to review them before spending money on them, and only leads within my radius came to me-it is what set TT apart from Homeadvisor. Dont try to build value in the Promote feature and feed us a bunch of lies. You've LESSENED the value of the leads when I now have to pay for leads I otherwise wouldnt have bid on when I choose to promote. Many leads come through with a higher price tag when they list it as a general contractor need when all they want is a new door put in-a job smaller than anything worth my time. If you want to build value in my leads, increase description, go back to allowing me to choose cities and not just a mileage radius, get rid of this promote feature. Stop trying to model your business after your competition, you gained many of their members when you set yourself apart ... View more

Is thumbtack going to start requiring customers to be more specific in their requests? I'm in the construction trade and I pass on many leads that would otherwise be in my geographic area because given how vague or undescriptive they are, it's not worth $80 to me. ... View more

Thank you. So what I'm understanding is they want us to pay more and promote our business for the same quality leads we used to get for free with the choice to reply or not. The reason I stopped using homeadvisor and preferred thumbtack was for better pricing and quality of leads. ... View more

Correct, we did have this conversation and the problem was fixed with your instructions. Now, we are back to having jobs come into my job feed that are in a completely different state. Having to weed through jobs that are nowhere near anything I'd be interested in makes me disinterested in opening my thumbtack to even use it. Why set a geographic area just to have jobs sent my way I would never even remotely be interested in-even if the lead was free. I'm not too interested in driving 3 hours each direction for a job. ... View more