We are probably almost all guilt of posting things about businesses mostly when we are unhappy. Trying to keep it level so I want to thank Thumbtack for going the extra mile in trying to get the system to work for my very small (just me) computer repair business. Because I cant collect payment until I have performed the work I have been "burned" several times by customers who magically disappeared once the job was completed. Thumbtack went way beyond the call of duty and   attempted to resolve it. We were not successful in my getting paid for the work however considering what we are all actually paying Thumbtack for are leads this really is impressive customer service. They have also spent several hours on the phone with me discussing the issues I have had and finding ways to improve it for everyone involved. Thank you Thumbtack! ThatTechJeff       ... View more