I did just that. I got charged for a bogus inquiry on a quote that shouldn’t of been sent anyways. The customer ( if he’s even real) was from Reno, I’m in Carson city. I’d never send a quote to someone there. And because some nimrod replied back to call him on a bogus phone number I got charged $15.00!?!? So I emailed suppport wanting a refund they said “ let me take a look”. Then said “ did you call the customer?”. What??? Of course I did!! “ Well we suggest you keep trying to contact him”. I didn’t want to contact him in first place no quote should have been sent to him 40 miles away!!!!!!! No refund and last of my money you’ll steal. Been with you since the beginning. 9 years Ago.
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