Glad to help. Allow me to start. I’m Julie Baretela I own Blackbird Music where I teach private music lessons (Voice, Guitar, Piano, Bass Guitar, Ukulele, Banjo, music theory and songwriting) I am location in the upstate of SC in Greenville county. More specifically in the five forks area near Simpsonville, SC.
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For Pros located in BOTH North and South Carolina. ——————————————————————— >>> A place for Pros from the Carolinas to Support one another by... •GIVING ADVICE, •SHARING IDEAS •PROVIDING REFERRALS, •NETWORKING (Most important) ——————————————————————— [INTRODUCTIONS FIRST] •Name? •City, State? •Business Name? •Business Purpose?
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I agree I have been using thumbtack since back in the credit buying days when the app really first started. I am recieving business but not from instant quote because I turned that off it wasn’t as personable as I wanted and in my field that’s what keeps my customers coming back. What I also hate and I mean HATE is when the customer contacts me just to tell me they aren’t interested or that they live too far away... ugh thanks you’re decision to shop elsewhere just cost me $20. And I agree with everyone the prices you charge us don’t make any sense one person is a few dollars meanwhile 2 people contact me that month and I am paying $45. I feel like there needs to be a LOYALTY PROGRAM for those of us who have been using thumbtack longer. I mentioned this with customer service in the past (which may I add was wonderful service) and even though I feel like my idea was passed on by someone who made me feel heard unfortunately her hard efforts were wasted on deaf ears. Thumbtack you have something great here don’t mess it up by listening to the wrong people or not listening at all ... listen to your pros or even your top pros like myself. We are the ones paying you so our voices should be more important. Focus on us first the others second! We need action now! We need improvements quick! We need to know you care about our businesses.... or else I fear thumbtack’s business will suffer just as the business of the pros you toss aside.
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I agree with everyone else on here! One time I had to pay for a customer who replied to my quote saying “ Thanks, but I'm going a different route.” NO ma’am thank you for costing me money just for your response to turn me down.... I feel like maybe we should only be charged if we are hired instead of being charged for someone saying “I changed my mind”! I agree with everyone else I miss the old way right before you guys upgraded to this. PLUS not to mention the one time thumbtack associated my account with someone else that wasn’t me nor connected to me and deactivated it for TWO WEEKS!!! I was in the middle of talking to 3 potential clients at the time and lost there business to someone else thanks Not being able to respond to them my to mention the numerous of clients I could have been sending quotes! I am glad at least we aren’t paying for them unless the respond but Thumbtack you don’t have it quite right yet.
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I own a private lesson Music school. Greenville, Sc (five forks and Simpsonville area to be more specific) My name is Julie born in New York then moved to Atlanta and now in Greenville, Sc.
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