I do not agree with this. No one needs 15 quotes in order to decide to hire someone. This sets up a bidding war. It's not about the quality of product and service offered. And speaking on price, I'm a photographer and the fact that Thumbtack allows a customer to choose "Under a 100" as a budget line item is an insult to professional photographers.
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First of all, thank you for asking for our input. I've been happy with Thumbtack until this new pricing model and Instant Match came along. I'm wondering if the new pricing model is to address those fields that don't have as many pros as others. As a photographer bidding on a job, I'm up against about 15 other photographers. When you were getting 5 bucks from each of us, you were actually making more money than getting 16-$26 from one. With the new pricing model, I'm not as eager to push and follow up for a job for fear someone might respond with a question asking if I can lower my price or something, because when that happens, BAM, $26 bucks goes to Thumbtack and I'm almost forced to say yes to them to justify paying for the lead. That doesn't seem fair. You have saturated the Google search, kudos to you, which almost makes it necessary for us to use your service, obviously. The new pricing model has motivated me to learn Google Ads and spend my money on that. PS - I also don't like using Thumbtack as much anymore because of Instant Match. I like reading the actual request, making sure it's a job I want to bid on, and respond personally addressing the information actually in the request. For example, someone may indicate that they want a "Portrait Photographer" which is my thing, but in the notes it could say"Photograph my car." I wouldn't bid on that. Someone may indicate they want a "Headshot Photography" and in the notes indicate it's for 20 ppl. That is not a vanilla response job. Because I like to personalize my response, my response gets lost in the 10 vanilla responses they immediately received. It's a bit frustrating.
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