You are not the only one. We are also getting charged for leads during calendar periods that we have blocked because we are too busy. Thumbtack reps told me it was because the customer chose the option of being open to other dates we suggest that were outside of our blocked date range. I LITERALLY just had my office manager log in on her cell phone and schedule a test job to see and guess what. There is no are you open to other dates, it wasn't even showing us blocked for the dates that we are indeed blocked for. This is dishonest and ridiculous. Thumbtack has been a decent lead source but cheating small businesses out of hard earned dollars is a great way to start losing business and getting bad reviews posted for your company. This needs to be addressed and dealt with immediately.
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