Yes, we have tried to use Thumbtack as a customer on numerous occassions. We typically don't get any response from any pros. If we do receive a response, then is the only response the we get. To sum it up, it has not been a good experience for us.
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Our services with Thumbtack are ranked as a top pro. With that being said, we do not get near the number of bookings with Thumbtack as we used to get. Most of our bookings now come from other sights. We seem to be spending more money with Thumbtack and not acquiring even half of the inquiries for our service. As a matter of fact, it is very rare that we actually do get hired from a Thumbtack lead. We are extremely disappointed in our efforts with Thumbtack. The opportunities that are send to us are not within the greater Charleston area for the main, but in many other areas within South Carolina and Georgia. A year or so ago, most of our leads did come from Thumbtack and we were hired, but that is no longer the case. We feel that we are paying more now and receiving less bookings. We are very disappointed with Thumbtack to say the least. We offer our clients/couples so much more that just showing up at a designated time and performing a ceremony, floral design, day of coordination, etc. We are very passionate about our job and offer our couples/clients a lot of bang for their buck! We may charge the same as another officiant with Thumbtack, for example, but we do so much more that the average officiant!!! We offer a great deal of value added service!! So when couples come to seek the services of an officiant, floral design, day of coordination, they are all concerened with price. If they only knew what we do truly offer, I feel certain that we would get more bookings. The responses from Thumbtack regarding our services is so rather generic and does not showcase our true servcies.
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