I have exactly the same complaint. I do custom sewing and alteraations which is a highly speciallized business so I do not have a cut and dried price list because while I charge a set hourly rate for labor, I cannot estimate hou many hours will be needed w/o at least a picture or verbal description to work from. So I must respond to the customer requesting more information for which Thumbtack charges $6 to 8 but at least 80% of the time I NEVER hear back from the customer!!!!!
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I just want to express my concern about the prices of my competition. There are cleaning services offering deep cleanings of large homes in the Boston area for as low as $60 and it is impossible to compete. I pay taxes, business insurance, and pay my employees a living wage. I noticed that Thumbtack does not require companies to provide proof of business insurance or proof of paying taxes or employees. $60 for cleaning won't even cover my overhead. We are a legitimate and reputable business and it just isn't a level playing field for some of these other companies who I have to assume don't pay taxes or insurance if they are charging $60 per cleaning I spend up to $200 a week on Thumbtack for leads and I am happy to pay, but more of these leads need to turn into closed business and the market is just flooded with too many companies
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