What is our cancellation policicy? I sent a draft to a customer, she did not like it, normally I request a deposit. However, in an attempt to get more customers I lowered the price and did not request the non-refundable deposit. She was a difficult customer and after the first edit she had multiple changes she wanted, she sent me examples, when I asked her the name of the font, she never responded. I called her and she told me she was doing it her self. Please refund my fee for this customer Amy M. Knoxville , TN I have additional text on my on phone in addition to the ones in Thumbtack.
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