Apparently being a so called Top Pro means little or nothing to Thumbtack. My company specializes in the installation and repair of water heaters, however Thumbtack (despite multiple requests, help chats, etc) cannot seem to grasp the concept that customers do not have any idea of what they actually need. They continue to overcharge for leads, provide fake leads, not give customers enough options, actually have so called account managers disappear on you. That is not even mentioning the fact that they force you to use their promote feature (lower your ranking if you do not) but then when you are on promote leads that are in your area with topics you have selected do not come through. Thumbtack as a pro in your company I beg you to address these issues or you will not have many left. There are many more applications like you everyday, at this point they are looking like a better option.
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