It seems like Thumbtack is making constant changes to its platform and the Service Pros very rarely or never get notified, will thus change or are there any plans to do so? ... View more

@CourtneyF  pest control, wildlife, rodent control is my category.   ... View more

None of these responses are addressing the main one, we as Pros need contact information, phone numbers emails or addresses to successfully follow up, market or contact and not rely on rankings to show clients who is best. Your actions, presentations, business practices install confidence in clients not rankings. However since I have been thankful enough to be a Top Pro and have all but one 5 star ranking out of 100 hires, I still don’t understand how my leads have dropped 75% and I purposely put my prices below the average so I can prove my value to client face to face. So again these answers do not add up.  ... View more

If you haven't heard the echos of the community, the new promoting service is failing. I went from getting 4-7 appts per weeek to one. I have been a top pro and have all but one 5 start review out of 100 hires. I have done everything asked from content to pictures to asking for contact info from the customer and nothing has worked. I don't think Thumbtack realizes it because the new promotion is better for them because the lead is being sold numerous time aka Home Advisor so they can collect more for the same info. I will be re investing more to my website in the future to drive traffic in the future as doing this same marketing platform will not grow my business at all. ... View more