I’m having the same issue with a negative review that was left on my company from a customer that hired me a year ago and just now marked my company as hired and gave me a negative review. He hired me to do some work and never paid me for it. Stiffed my company by terminating us because apparently he stated that we neglected his project which is completely false. He lives in a building and they have an association that you need to go through to get approvals. That took forever to get approved but then tried to put it on us which all along he never had the money to pay for his project because when I would ask him for the payment he would say he had to get it from his parents. A year later he now wants to write a negative review. I’m not sure if he saw me somewhere or just decided to look at my page now and see everyone giving us positive reviews and decides to freely do and say what he wants and types up a completely false statement. Called Thumbtack and they could not help the pro that is paying them to be in business!!! Very upset how Thumbtack is treating not only myself but it seems like other pros are experiencing no help from Thumbtack.
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