ZZZZzzzzzzzzz........  Same old, same old.  We are not going to pay for a contact.  Period.  If you want paid Thumbtack, then get us hired.  Simple as that.  Easy to do.  We want a complete name and verified phone number or email address.  Otherwise how do I know the "contact" is real?  You are wasting development time on search results instead of verifying potential customers that we would gladly pay for. ... View more

I believe to keep Top Pro ranking you need a review average of 4.8 or greater.  Therefore, in my eyes any review less than 5 star is a bad review.  I try to work with my customers through the entire process to make sure I earn 5 star or nothing.  I have received a 1 star and as another person said you can't make everyone happy.  But I ignore it.  I look at reviews this way, if I can only find perfect reviews of a company I call BULL$HIT.  They paid for the fake reviews.  If I find revews that are 1,2,3 star well I'll probably keep looking.  I look for the company that has 90% 4 & 5 star reviews with a sprinkling of 1,2, and 3 stars.  Why?  Those are probably real reviews.  And reading the bad ones I get a feel for customer error or company error. ... View more