How is the amount we pay for a lead determined? Are the leads 'vetted' at all? Anyone can request services on thumbtack, but it seems there are no 'options or controls' to determine if the prospects are serious. As a travel specialist, when will the option be available to list the types of trips we do plan & the states we are not allowed to sell travel in?
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As a travel advisor who specializes in honeymoons & destination weddings the cost of submitting a bid has increased significantly this past year. I preferred the old way of purchasing credits where I could decide if I thought it was worth submitting a bid on a job that was X number of credits. Under the new system it is unfairly matched to the travel pros as some of us are not licensed to sell travel in CA & FL and if we use the promote function, guess what????? We get contacted by a prospect in CA, have to pay for the contact, but can't do a **bleep** thing! I have brought this up before to Thumbtack, so now the promote function is yet again turned off, and I am at the bottom of the search chain and won't get the touted 20% discount; and how do we know that a discount is actually applied to those leads????? Interesting that you HIDE what the cost to submit a quote is; that should be glaring and out in the open for us to see!
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