I totally agree and while some changes have been made, it's not enough. TT charges too much period, bc you should only be charged when you 100% have the job. All other competitors do not charge every person that's contacted. However, they only charge the company who was able to win the job. Also, just bc they look at your messages you get charged? What about if they read your reply after the charge and never respond back? There should be a limit on time on this as well. I don't like being charged for leads just to advertise my business bc us pros are loosing money this way, while TT gets rich. I hope someone acknowledges this on the TT support as this is important to a lot of us. I'm turning my auto pay off until resolved. If someone is interested in an experienced person as myself or wants someone with quality cleaning that charges more. I will get leads still, my profile speaks for itself.
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