I think Thumbtack is one of a kind, but I would like it more if you offered the option for clients to pay online with you. Then you can subtract the fees from the pros. Whatever the pros earn from the client, any fees or quotes would be subtracted by thumbtack when they accept payment from the client. You can even add a calculator in profiles to ensure the pros are paid properly, and a brief summary of how they were paid. Listing how the transaction took place. For example: Client job (ie. counseling) paid 200.00 on 00/00/2018 Pro Bobby Earned 175.00 on 00/00/2018 Thumbtack fee 25.00 (for quotes) on 00/00/2018 Pro Bobby's Final Pay 175.00 distributed on 00/00/2018 via (whatever payment method) This will keep the trust strong and engaged by the pros, and they'll use the service more than ever. I know some people like to handle their own stuff, but when you have a lot going on there's really no time to do more than one step. The pros can then continue on to another client worry free of quotes or fees. Offer a consent or authorization for auto payment and that's it. Then there's no risk of losing anyone, no waiting for anything it's streamlined to benefit all three, the client, the pro, and Thumbtack. This could be the reason Uber is so successful. No worries just a ride. This will give the customers an option as well. They can either pay with you and get it over with or they can just wait for the pro and give him the pay. This can be an option on the page where the client is asked questions about the issue. This also gives the pro an option. The Pro does not have to feel as though thumbtack is taking over, the Pro can continue to feel independent. Your just making it all easier. People like options such as myself. I know a small portion of people will not choose that option, but the majority will love it. Whether they choose that option or not they have a choice to use it should their circumstance change. It's the convenience of not having to receive and then pay again. It's all one transaction. The pros will receive and be happy they did, and the clients will receive and repeat their business just as well as Thumbtack will be overwhelmed with happiness. That would make it easier to continue to get the jobs to the pros and service clients with ease. Thumbtack could go on a new marketing campaign to previous clients offering a new way to serve the clients needs. I didn't look in the thread to see if someone already had this idea, but if they did maybe this should be considered seriously. Thank you for having a platform like Thumbtack.
... View more