Oh I am so excited y'all are updating the profile layout. As a photographer I obviously like to update my images as I shoot throughout the year. The process for uploading and re-arranging the images is a bit of a nightmare. It takes a while to upload one image at a time, but then you have to move it up and swap it individually with the photo above it. Since I want my current images first seen in my profile, this means I have to move an image up the ladder through 20 images. I suggest having a grid system where you can drag and drop the images around. I use Squarespace for my professional website and its very user friendly and easy to rearange pictures. I upadate my website at least once a week, but with your profile I only update it 3 or 4 times a year because it takes so long. I also think it would be cool if when a customer reads your quote, it would actually be a link to your profile page with the quote on top. Ive noticed that sometimes the quotes are opened, but my profile is never clicked. And the magic is in my imagary. People hire me based on my beautiful skills and light hearted personality. I am more than just the numbers they are seeing. Make them look at my pictures. Make them see what I do. Or what if inside each quote was a mini-profile. A super quick "Meet this Pro" It could have our profile picture and 3 quick sample photos. There just needs to be a better way to get the customer to click on all the profiles. I also liked it better when the customer only got 5 quotes. The amount now is too much for the client and it makes the pro-s rates of sucess very less. I think I have only booked one session since the switch over. Sometimes I cant see how much a quote will cost IF the customer responds to it. Since your rates have gone up its literally a mystery. I dont typically bid on quotes over $20, its a roll of the dice to if the customer is even serious, and if they will respond. Its too much money to just try every one. But I sent a quote for a portrait session and I got my invoice a few days later saying the one quote I sent that month was around $23! I didnt get the gig either. I actually think you would make more money if you went back to the old way entirely. The problem now is, is your pros are getting picky and stingy on what quotes they bid on. Some, myself included, have had to use a few other sites to keep business steady. When I lived in Chicago I made 90% of my income from Thumbtack! I was just there for 6 months and I was addicted to you guys! I had alerts on my phone and I booked protrait sessions in downtown all week long! I booked a 2 weddings and 3 mini conferences! It was actually the most sucessful Ive ever been as a freelance photographer. It was the first time I didnt have to have a part time job. Then things started changing by the time I moved back to Dallas, and then here in L.A. I barely keep in touch with you guys at all. Obviously there are plenty of things on my end that have changed and grown as well. But you should go back to the old way of doing things. And charge only $5 every time you send a quote. A $5 sale for all levels and needs for photography, and only 5 pros can respond. Just $5 for all quotes sent by all pros. And if a customer doesnt like any of their quotes, fine, let them fill out another form. $5 is not a big gamble. Pretty much all levels of photoraphers can swing around $50 a month to get some new business. I would absoulty be sending way more quotes than I am now if they were only $5.
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