I am not understanding how within 4 weeks I've only gotten 6 leads, this new update is not helping any of the TT Pros, as I saw on the Community page that there were 503 post and 95% of those posts people were upset about the changes Thumbtack has made. Since we the pros are paying for Thumbtack in general does that mean that Thumbtack is going to listen to us and change it back to the old way since nobody is getting any new contacts? I also have 10 people in my feed which states waiting to hear from you but then once I click the potential client it says waiting for the client to respond this is not helpful at all. ... View more

Top pros should show up 1st. Now that TT has changed EVERYTHING. who knows now.. ... View more

I definitely like the way that TT used to be, such as the credits being $2.75 - $6. Now 1 quote is $12 - $18. I also have about 10 potential clients in my message feed but all of these potential clients the message States "waiting for customer to respond" So in the past 2 weeks, none of these potential clients have responded, and the message of waiting for a customer respond is still there. I would get 90% of my clientele from Thumbtack, if they don't change their ways and unfixed some of the updates that they created, I might have to go somewhere else. Apparently I ranked number 3, but yet I'm still not getting any calls or leads or anyting so I'm not understanding how that works. Last week I had 668 views, 0 leads, and zero money spent please tell me how this is helpful for me? ... View more

I agree, same here. If they don't switch back, they're going to loose a lot of Pros. ... View more

I am not a fan of how Thumbtack has changed everything. Before I was getting 3 to 5 calls weekly. Now I'm receiving one call every two weeks which is definitely not working... I'm not understanding how all these people could be viewing my profile yet I have no one reaching out and everybody in my feed says waiting for client to respond. I have about 12 potential clients, with waiting for client to respond. I love using Thumbtack this is where I've gotten most of my clientele although the way they've changed things it's not really working... ... View more

Thumbtack has been my main spot to get jobs although it's kind of annoying when I pay for potential clients who respond with "oh that's nice" and then never respond back, so I'm basically paying for someone who can't respond back. I also wish that they would be able to highlight that we are CPR Certified and Insured. A lot of people with in my industry are hobbyist and it would be great if Thumbtack would be able able to differentiate between a profesional and a hobbyist, most people who are hobbyist are not CPR certified and Insured. ... View more