You allow 4 hours to respond. There are days that I am in session back to back all day. That is not practical for my business. You also put me in a category with therapists (I'm a hypnotists), so I get leads that are outside of my scope of practice. For example, a lead might say help with an addiction. If it's smoking, that's my wheelhouse, if its meth, it isn't. I've also reached out to a client and they've already hired someone else, but I pay for the lead anyway. I'm so over all your recent implementation and pricing. I miss the ability to quickly respond with templates (are they even on the site anymore?). All these new lead "categories" are confusing. I also don't publish fees because I don't know until they come in for a consult what it will be or if I will even accept them as a client.  Perhaps Thumbtack isn't for me anymore..... ... View more