I do IT Support so i get alot ocontacts and leads locally and maybe remotely. The only issue i have is i am not always able to help a certain person out and we have a full blown conversation to only find out i am not hired or the customer isn't interested, but i still get charged $6 or more. I would prefer if the leads all had a set price like maybe $2-$4 each no matter the area, location, type, difficulty of job or how many Pros in the area. It should be more of a set amount. I look at my card statement and i have all kinds of fluctuating prices raning from $5-$16. I think all in all you guys should change the strategy of when to charge, instead of charging when you gain a contact (that may not turn into getting hired) you should make it in the system to where the customer has to confirm hiring or not hiring of the Pro then determine the charging from there. I get plenty of "The customer has passed on your quote" then get charged though just because i spoke with them. I'm all for gaining contacts but i can gain 50 contacts and only get hired 5 time but got charged for lease 40 of those contacts!
... View more