It would be great if the quote template alllowed me to automatically insert the name at the top of the quote, like with a ($name) tag or something. I normally customize the text anyway, but when I'm doing it from my phone, it's a bit time consuming to get the cursor positioned at the top of the note and copy in the name.
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First of all, I like Thumbtack's business model. I used it to hire a couple of professionals in the past (Garage Door Repairman and Pool Maintenance guy), and now I'm using it for some small businesses I'm starting. As you expand into new areas, I can see the significant challenges you face. I like most of what I see, but I have a few feedback items with suggestions. - I have a few businesses with profiles set up to handle different types of requests, but there is a bit of overlap between a couple of them. I have a Life/Work Coach profile and a Therapy/Spiritual Counselling profile. I would like to have a little more control about which goes to which. For example, if someone requests a Life Coach for Relationship issues or lack of motivation, I would rather those went to my Spiritual counselling profile. This would require some more settings about how to handle areas outside of my specific preferences, and perhaps being able to select specific types of requests I don't want. - I also sometimes get requests regarding documentation or writing, but I would like to be able to filter out certain types of requests entirely. For example, I do not want to do "grant writing", and I don't have it selected as a preference. I should be able to say which things I definitely do not want. Same with people who prefer a female practitioner. I do not want those requests, since I am male. - I have automatch turned on, but I don't seem to be able to get any information about when/if automatches has gone out. One tech support person suggested that I could tell by looking at sent requests, and we seem to have found one, but they are not clearly marked, and I can't necessarily remember everyone who I sent a quote to. It should be shown on ther services page, and there should be a separate menu item under the inbox (or somewhere) for automatched items. - In some cases, when I give a fixed bid for something, I am being billed more than my bid for the contact. I gave someone a life coaching fixed bid for $35, I think it was (it was a short job), but I was billed $38. Rick.
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