About DrJill

DrJill · ‎03-27-2019

I used Thumbtack as a customer two years ago and found it difficult to find what I was looking for. I did not find a pro that was suitable for the house repair job that I needed. I had better luck with the phone book.

DrJill · ‎10-25-2018

I do NOT like to have to set a weekly budget and NOT know how much is being paid for a lead! I also do not want to pay for a lead that just responds to my quote with a "thank you for responding type note" with no questions or request for booking! Have not used Thumbtack since this started and do NOT plan to until the payment is more fair to the professional. Dr Jill

DrJill · ‎08-15-2018

I agree the "mystery quote fee" is outrageous! I have been expanding my promotional market to other avenues as TT is just getting greedy and dumping on professionals. I will NOT pay a "mystery quote fee" or give them a blanket weekly budget -- I want to quote each client that I feel is a match based on their stated wants and my understanding of how my skills will meet those needs. No algorathym can do that.

DrJill · ‎07-24-2018

I do NOT like the "set a budget" feature which makes it possible for TT to charge me whatever they want to for the quote if the customer contacts me. Even if the customer just asks a question that was answered in my profile, or my quote or my website. :-( I will keep passing and complaining about the "mystery fees"! The budget suggested for my Life Coaching is $185 and the lowest I can go in a week is $75. With TT's inability to ONLY give me stress management life coaching requests, I need to evaluate each potential client individually to see if they want what I perform. AND I want to know exactly how much that quote will cost. If it is high, I do not want to bother losing money. I do NOT use Groupon for the same reason! I get less than 30% of my normal amount after paying their discount and fees. This budget program only puts money in TT's pocket and blindsiding me with a fee that I may not approve of. I want to quote individually without a budget. Dr Jill

DrJill · ‎07-22-2018

I like being able to check on the individual to see if what they want is within my professional expertise BEFORE I send a quote. So NO to instant match as TT frequently gets it wrong about what I do. ALSO I will NOT set a weekly budget for $185 for PTSD/Trauma Life Coaching -- this is way more than what I charge for a session! Let's get real TT we are looking to make money, find clients NOT just put money into your pocket!

DrJill · ‎07-22-2018

I do not want to pay for credits under the instant match which may not be a match [TT gets it wrong on what services I offer so often] nor do I want to opt in to the "mystery fees" that are controlled by weekly budget instead of saying up front what each referral quote will cost. Talk about a lack of transparency. I am switching to Thervo.com which is much more up front with pricing and lets me evaluate each individual referral before sending a quote.

DrJill · ‎07-21-2018

I do NOT like having no clue what the price for a particular quote will be. The prices varried before the instant match stuff came in but at least it was upfront! Another problem I have with the pricing is that I get many many requests through Thumbtack that are NOT for things listed on my profile. Like full body massage sessions -- I am a reflexologist NOT a massage therapist. Like career life coaching sessions --- I ONLY do PTSD/Trauma stress management life coaching. So with that said about the unknown pricing and the pig in a poke referrals I will NOT participate in the new instant match. I am exploring other options to get the word out there -- like with Thervo.com who appears to be more willing to work with me. I used to get some appropriate referrals and many became clients, so thank you for that. But, the new system only serves to pay Thumbtack while pooing on the service personell with unknown quote expenses and questionable referral needs.

Posts	14	Kudos Given	31
Solutions	0	Kudos Received	69

Re: New Contest - Use Thumbtack as a Customer!

Re: Pricing Q&A wrap-up

Re: Let's talk about your profile

Re: One example of the new "improved" system

Re: Let's talk about your profile

Re: Let's talk about your profile

Re: Pricing Suggestion