Thumbtack MUST see the pattern here. Everyone is upset about more money paid for so-called leads that turn out to be people "fishing" for numbers. I believe that Thumbtack is worth the money, if the client is serious about seeking a service. ***My greatest problem are people who already know my price write something like, "I'd love to chat...when can we get together." Then, when I give them my number or ask for their number, I NEVER, NEVER, hear back. And I'm CHARGED for this NON-lead. I am spending $400 to $600 a month to get, perhaps $1,000 in business. I have formally asked for refunds in dozens of cases. The respondant has ALWAYS agreed with me and promised to "move my request up the chain." Results....NOT A WORD FROM THUMBTACK. There must be a way for people on your end to determine whether: (a) a job was awarded, or (b) a true discussion was entered into, whether or not it resulted in a hiring. In both instances, Thumbtack has earned its money. Anything else is duplicitous and larcenous. Dr. Gary Dubler
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Twenty-Four Hours and 5 bids are not equitable in either my tutoring or music business. If one is successful, then you are either tutoring or performing at the times when potential clients are applying. By the time I get the message, it is usually too late. Why do we let the customer set what price they will pay, when they haven't seen our qualifications? If a tutor client puts down $50-70 per hour and I charge $95, it is likely that they will not even read my proposal. When people actually read what differentiates me from the rest, my conversion rate is 90%.
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