@StoriesUpSTL Customers can still reach out to pros who aren't promoting their business. Because they reach out to you directly that means they're interested in working with you, and therefore, we show you the info that they decide to list. That includes anything from their phone number to their last name. When jobs come in through the Jobs tab, we only show the first name and last initial. If that customer responds to you, that's when their last name will be shown.
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