This happens to me quite often. A customer is comparison shopping and asks if I am available on their date and time. My prices are shown already and what is included, and my profile is pretty complete. I respond to them politely, ask if they have questions, see if they want to be booked on my calendar. Then much of the time they are gone and I have no idea why they are not replying to my messages. Meanwhile I am charged for their lead. The customer connected with me as a direct lead and requested me personally, so it makes no sense that they don't get back to me to let me know if they would like to talk about their request or if they want to be on my calender.
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