I wish to continue and agree with many of the postings listed. I was a huge fan of thumbtack and they truly helped me start my small business. I am now a top pro, however sincerely feel that the “pro Service” that thumbtack proclaims has really left the building!! To receive a response now takes anywhere from Two days to one week, which is unacceptable in the customer field. Reviewing these posting we are basically all saying the same thing....... Listen thumbtack your pricing is unfair, outrageous and inconsistent and if you don’t do something about it we will find options!!!! Establish guidelines or set a rubric Example 21 30 guests drop off service 7.00 fee Outline your fees in advance it is truly useless to set a budget and have it be eaten up by two quotes!!! 0nly charge us if a true conversation prevails not just your buttons and the client does not return reply and we are charged 50 for what????? You asked for this forum so now you hear us do something listen and don’t make our efforts be in vain!!! ... View more

One of the challenges is the inconsistency of the pricing. As a pro, I set a budget every week and do find it frustrating when the same amount of guests was charged 21.00 one week and 52.50 another week. I suggest you create and provide a rubric for the pros. And send it to us ahead of time. That way we can view and allocate whether we choose to bid on the account . Also, I did not feel we should be charged if the client responses “sounds good what’s next? Or “ how do we begin services? You reply and they do not have the courtesy to reply back. I believe we should Only be charged with those high amounts if it is apparent that dialogue is two way not just one way. that is fair for all involved, as they do not realize we pay when they hid those buttons!! ... View more