Hey pros! I’m Chris, the product manager responsible for some of the updates you’ve been hearing about lately.
As you’ve been hearing recently, you’re about to start showing up instantly in Thumbtack search results. This is different than what you’re used to, since we’re no longer requiring that customers submit a request form in order to receive pro quotes. We made this change because in the old quote system, 80% of customers never saw any pros, which means you were losing business. Check our help center for more information on how Thumbtack works .
In this new world, your profile will appear before more customers than ever before -- 3 times as many. And it won’t cost you anything unless a customer reaches out to you when they think you’re a good fit for their job. Once they’ve contacted you, it’s up to you to seal the deal by responding quickly and answering their questions. Take a look at our Help Center for more information on search results, and check out this video:
We’re always trying to be better, so we’re going to keep making improvements. To do that, we want your feedback! What questions do you have about the changes we’re making? What would you like to see included in future updates? Stay tuned for a future Q&A about how you rank in search results.
Post your ideas below by Tuesday, November 13th, and you’ll get a response from me next week. Looking forward to hearing your ideas!
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