This article is very insightful for the upcoming future as a business owner and service provider. However, I have to agree with a lot of the other owners and vendors. A lot of the perspective clients I come across feel like a person just "window shopping" or no where near serious enough to embark on the service they are seeking. While we can expect everyone does their own due diligence, these "clients" end up costing us leads that go nowhere. Numerous times, I have been charged because a "client" cancelled a project. Is this a scam? No way for us vendors & pro's to know for sure. But thumbtack needs to do better, we appreciate the platform and what it offers, however their needs to be a better screening model for those seeking us and our industries.
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