@JoeB131 you are very successful on Thumbtack and I want you to continue to utilize us to get connected to new customers. I understand why you're frustrated about the cost. We are constantly re-evaluating pricing and your feedback is more beneficial than you know. Keep it coming!
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Comparing customer's requests in 2018 & 2017 - Customer's budget vary from $ 20 per person to $ 100 per person. - If I don't know what their budget is, I have to answer all requests to make sure that I do not miss any. The stock TT answer is "sounds good . Now what ? When I answer to these customers I am charged a fee , even if they confuse catering with personal chef in their home - which has happened twice in the last month - I am now reduced to "profiling " the requests if they are not in my price range : I systematically do not send quotes to : basic ingredients , american casual, brunch/ dinner party ( it is either a brunch or a dinner) !! & several times per week with a budget for hamburgers or Mac & cheese or spaghetti. I do not believe that the NO budget info leads to pros jacking up their normal prices. Customers can read the reviews & decide on their own... I realize that TT's only source of revenue comes from the pros, & I think that Thumbtack should make their changes more pro friendly, & should consult with us about changes.
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