Remove your credit card from your profile. Then you cannot be charged for the lead. ... View more

Do your own online marketing or get a professional to build you a website get it optimized and you will get good quality leads, Thumbtack is to expensive and why would you want to compete with up to 15 other professionals what that does is drive the cost  of the project/job down. You will generate better quality leads at a fraction of the cost,and will not be competing with so many professionals. Hope this helps.   ... View more

Why would any professional want to  pay to reply to a customer after they already viewed 12 other companies. Unless you like to waste your money. There should be a cap on the number of professionals allowed to reply. Thumbtack is laughing all the way to the bank and also laughing at the professionals spending their money. If this post is removed like it is normally we will post this question on Contractor talk forum and invite  the moderators on Thumbtack to answer this question ... View more

Without a phone number or other genuine contact information this cannot be classed as a lead It’s more like an impression on a PPC campaign If you’re willing to pay serious money without contact information you have a major learning curve to learn or bankruptcy ... View more

I’m of the exact same opinion without a phone number or contact information It’s certainly not a lead If people are silly enough to part with their money fine But not us That’s why No instant match will be set up Until st a minimum we get a phone at least Currently there’s no way to verify the lead is genuine plus there are plenty of better ways to spend your money on advertising ... View more

MECKELL,''CUSTOMERS HAVE THE OPTION TO LEAVE THEIR PHONE NUMBER BUT ITS NOT SOMETHING WE REQUIRE" YES THUMBTACK DOES NOT REQUIRE IT, BUT THE CONTRACTOR DOES AFTER ALL HE IS PAYING FOR THE LEAD WITHOUT THE PHONE NUMBER IS NOT WORTH  THE TIME OR EFFORT. "THEY WOULD RATHER PROVIDE THEIR PHONE NUMBER WHEN THEY FEEL READY AND NOT RECIEVE PHONE CALLS WHEN THEY ARENT AVAILABLE" SO WHAT YOU ARE SAYING  IS IF THEY ARE NOT READY THEY WILL NOT PROVIDE THEIR PHONE NUMBER THAT IS A TIRE KICKER LOOKING FOR FREE INFORMATION FROM THE PROFESSIONAL, THUMBTACK GETS PAID CASE CLOSED CONTRACTOR HAS TO PAY TO  GIVE FREE INFORMATION WITHOUT A PHONE NUMBER COMPLETE WASTE OF MONEY DO NOT UNDER ANY CIRCUMSTANCES SET UP INSTANT MATCH UNLESS A PHONE NUMBER IS PROVIDED  ITS A COMPLETE WASTE OF MONEY WOULD A DENTIST,ATTORNEY,DOCTOR  TAKE YOU AS A CLIENT WITHOUT YOUR PHONE NUMBER I DONT THINK SO I REST MY CASE ... View more

And also make it manditory for the custome to give out there phone number as it will stop tire kickers getting ball park estimates without ever meeting or speaking with professional. This is totally one sided in favour of the customer who currently is getting free information(When you go to a see a doctor is it free) and also totally in favor of thumbtack who are reaping finanically. As i have said numerous times on this forum DO NOT SET UP INSTANT MATCH UNTIL THUMBTACK GIVES OUT  A PHONE NUMBER ON EVERY CLIENT. If every contractor followed this simple rule they would have to make changes FAST     ... View more

Meckell, Firstly we invited you as a moderator to answer some of the questions on Contractor talk forum about thumback as when we posted our concerns here they were removed ,you cannot remove them on a public forum because of freedom of speech. Now to answer your question, A phone number must be provided in order for us to particapate  in Instant match, it gives some sort of creditibilty to the lead and also to justify the crazy high prices you are charging several contractors for the same lead As a very experienced businessperson there is NO WAY currently we would even think about setting up instant match unless you like flushing your hard earned cash down the toilet.   ... View more

Simple Do not use Instant match as you don't know exactly what you're getting Youre accepting leads blindfolded why would you allow this. Our policy is No instant match will be allowed until every lead has a phone number that we contact. Currently we will only accept leads with a phone number and it certainly reduces your spending ... View more

The only "Good news about pricing" is that thumbtack have increased the cost of leads by about 300% and also have up to 6 professionals bid the work. So the only  company benefitting finanically  are Thumbtack Like another lead generation company they might also have to change there name. Without giving you a phone number to contact. Fools and there money are easily parted. ... View more