I just want to express my concern about the prices of my competition. There are cleaning services offering deep cleanings of large homes in the Boston area for as low as $60 and it is impossible to compete. I pay taxes, business insurance, and pay my employees a living wage. I noticed that Thumbtack does not require companies to provide proof of business insurance or proof of paying taxes or employees. $60 for cleaning won't even cover my overhead. We are a legitimate and reputable business and it just isn't a level playing field for some of these other companies who I have to assume don't pay taxes or insurance if they are charging $60 per cleaning I spend up to $200 a week on Thumbtack for leads and I am happy to pay, but more of these leads need to turn into closed business and the market is just flooded with too many companies
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With some updates of the site, I have realized that I am spending more money than before using the pro service of Thumbtack. Before I paid only when the customer answered, but now I pay for that matches my preferences but the customer simply never responds and makes us pay for something that we are not having. We are professionals who deserve respect and receive what we do. Hard and honest work! It is not fair to pay only for preferences, only the website is gaining from this. We can not even say that we were hired more, because we took that option. The website is no longer thinking about the Pros and only on itself.
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